Comcast has to be the anti-Christ. I swear. They are the worst company in the history of the free world. I am sure everyone has their own horror stories about DirecTV, Dish Network, and Time Warner however, I am going to lay my foot down here, Comcast is worse than them all.
About two weeks ago, I was setting up a PlayStation in my living room. I ran the patch cable from the router to the PlayStation, and in that process I must have knocked something out of the wall. That “something” that I knocked out was this power-plug which a cable cord runs out of. I know, it’s kind of strange. Comcast told us that it was a “super speed booster.” Makes everything real fast. We had to have it. Anyways, I knocked it out, and had no idea. I proceeded to check everything: connections, the modem, the router, my wiener, and everything else under the sun. I couldn’t figure out why we had no Internet. So the inevitable had to occur, I called Comcast.
Talking with the guy on the phone, we ran through the normal procedures. ”I want you to turn the box off,” the Comcast dude told me, “I am going to send a super-booster signal now which should take care of everything.” Everything is fucking “super-booster” with these guys. So I turned it off, waited 30 minutes and turned it back on. Still the same problem. “OK, I am going to run a diagnostic check now to solve the problem,” he continued “yes, I got it now. There is a problem outside with the line, we are going to have to send a technician.”
What a bunch of morons. Didn’t they have any idea that I knocked the “Super-Speed-Booster” out? Long story short, I found the plug was out, plugged it back in, and presto…we have interweb and cable back. I never called Comcast back to cancel the technician from coming out. I wanted to see if he was going to show up. Guess what? The Comcast technician never came out, and I got an automated call the day after letting me know my appointment was cancelled for today because there was an outage in the area and it was fixed… What a bunch of crap.
Comcast can blow me, seriously. I cannot tell you how many times I have called them and they don’t show up for appointments, never have notes from previous calls, screw up my billing, bring me the wrong equipment when they do show up, or even better, not even bring equipment when they show up because they are ”experiencing a shortage of HD DVR boxes.” How the hell can you be out of cable boxes when you are a cable company? That is like Subway being out of bread…
Flash forward to last night. I was having more issues with the Internet. Now it is just going super slow. This is after my roommates called them a few days ago for their faster speed Internet. You know what they had to do to increase the speed? That’s right, “We are going to send a super-speed booster now.” So for $5.99 extra a month, some jackoff over there flips the magical speed booster switch and we are going faster. But actually now we paid $5.99 to go slower. So today should be loads of fun. I get to call a familiar friend and schedule an appointment for this weekend for a technician that will not show up, and when I call them back they will not have notes that I called in before and will have to schedule on to come out a week later.
Got to love big business!
Tags: blows, Comcast, gangsters, internet, super speed booster, technician